WEBSITE CARE PLANS

We take away the stress of managing your website.

Just like a car or house, your website needs regular care to keep it running smoothly and efficiently. You can trust our expert team to take away the hassle of maintaining your website so you can focus on running your business.

When you take up a website care plan with us, you can rest assured that you have a web partner that genuinely cares about your business and is there to support you when needed.

Our Website Care Plans

Our Website Care Plan FAQ’s

Why do I need a care plan?

Just like your car or house, websites also need some sort of maintenance for it to work reliably.

Unfortunately, websites are constantly under attack by hackers. By looking after your website it will ensure it remains secure and available for customers 24/7.

I don't have a large or complicated website, so do I need regular updates?

Just like any other software, it needs to be updated so you can enjoy the latest functionality. Quite often, software updates are released to fix security vulnerabilities or other bugs found. This ensures your customers continue to enjoy an awesome experience on your website.

What happens if you find an issue that needs fixing?

We can provide web support at a discounted rate of $60 per hour. 

We will advise what is required to fix the issue and the investment needed. No work will be completed until you provide approval to proceed. 

We are happy to work to a pre-approved budget to resolve issues as they arise. This will be of benefit when an urgent issue occurs. The budget will only be used when neccessary and full details will be provided to you.

Will I be locked into a contract?

Not at all. We only ask that you provide 30 days notice to stop the website care service.

Will you add content to my site?

Yes, we can add content to your site as required at our discounted web support rate of $60 per hour.

We recommend bundling all the changes you need at once to provide you with most value for money. However, if you need content added on a regular basis, please contact us so we can provide a solution to suit your requirements.

Can I tailor a Website Care Plan for my situation?

You sure can! Contact our happiness engineers and we will discuss your requirements and come up with a plan that suits you.

Will hosting my website provide any benefit?

It will certainly help to resolve issues quickly when there is a hosting problem as we have full access to all the tools needed. 

Check out our web hosting plans here to learn more.

I have other questions regarding your Website Care Plans. Who can I talk to?

Please contact our happiness engineers here and we will be more than happy to answer any questions you have.

Free Website Migration

We make moving your existing web site, databases and emails from any other WordPress hosting provider simple and effortless with minimal disruption.

Our local technical support team can migrate everything to your new web hosting service at a time that suits you.

Let us help grow Your Business

We are serious about taking your business to the next level. Our aim is to set you above your competition. Contact us today for further details